Working with Chastaine Jones Criminal Defense – Frequently Asked Questions
At Chastaine Jones Criminal Defense, we understand that facing criminal charges can be stressful, confusing, and overwhelming. Many people searching for “how to work with a criminal defense attorney” want to know what to expect, how the process works, and who will be handling their case. Our FAQ is designed to answer these questions clearly and help clients throughout Sacramento, Placer County, El Dorado County, Rocklin, Roseville, Granite Bay, and surrounding areas understand how we approach criminal defense.
From your first consultation to case resolution, our team is committed to providing personalized attention, open communication, and aggressive representation. This section outlines the steps involved in working with our firm, our fees, our areas of expertise, and what makes Chastaine Jones Criminal Defense different from other law firms.
Frequently Asked Questions
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Do you offer a free consultation?
Yes. We offer a complimentary initial consultation for potential clients seeking a criminal defense attorney in Sacramento (including North Sacramento), Placer County (including Roseville and Granite Bay), and El Dorado County (including El Dorado Hills). Whether you or a loved one is facing criminal charges, has pending charges, or is expecting to be charged, this free consultation allows you to speak directly with an experienced defense lawyer about your case. During your consultation, you will have the opportunity to ask questions, understand your legal options, and determine the best strategy moving forward to protect your rights and future.
What is your fee structure?
We offer flexible fee arrangements tailored to the unique circumstances of each case. Depending on the matter, options may include hourly rates or flat fees for defined services. During your consultation, we’ll walk you through a clear breakdown based on your situation and customized cost structure. For convenience, we also offer payment plans and accept a wide range of payment methods, including cash, check, e-check, credit card, money order, cashier’s check, and wire transfer.
How long has your firm been practicing criminal defense law?
The attorneys of Chastaine Jones criminal defense has over 55 years of experience representing clients across greater than Sacramento region, handling a wide range of criminal cases. With a proven track record of more than 170 jury trials and thousands of cases, we bring unmatched experience to every client we serve.
What type of cases does your firm handle? Do you specialize in any particular areas of criminal law?
We represent clients in matters ranging from misdemeanor charges to the most serious felony offenses. Our firm has demonstrated consistent success, including in high-profile cases that have drawn both local and national media attention. We handle the full spectrum of criminal defense, such as sex crimes, domestic violence, assault and battery, drug offenses, gun charges, human trafficking, federal charges, juvenile criminal and sex cases, homicide, attempted murder, DUI and felony DUI, theft, and white-collar crimes, expungement and tier relief, sentence modification, and felony reduction and other crimes. Based in Sacramento, Roseville our team is dedicated to delivering strategic, individualized, and aggressive defense for every client. With extensive trial experience, we are fully prepared to challenge the prosecution at every stage and, when necessary, take cases before a jury to fight for the best possible result. Our expertise is especially valuable for clients in Sacramento, Placer and El Dorado Counties.
Where is your office located?
Our main office is conveniently located in Roseville, easily accessible for clients from Placer County, Rocklin, Granite Bay, and neighboring cities such as Sacramento and El Dorado Hills. Directions and contact details are available on our website. Consultations are also available at our Gold River office by appointment.
How do you communicate with clients throughout the case?
We maintain open communication with our clients through phone, email, secure portal messaging, SMS, and in-person meetings. Clients receive regular updates on case progress, upcoming court dates, and any adjustments to legal strategy to ensure transparency and confidence in our representation. Through our secure portal, clients can exchange direct emails with their attorney, review the work completed on their case, and access approved documents and all expenses. Our team is committed to responding promptly to calls, day or night.
What can I expect during my first consultation?
Your initial consultation is dedicated to understanding your situation, reviewing available evidence, and discussing potential defense strategies and possible outcomes based on the information you provided. We also take the time to explain the legal process and answer any questions about the court system, fees, timeline, and next steps. You are welcome to decide immediately if you would like to move forward with our firm, or you may take time to consider your options. Should you have follow-up questions about your case, we are glad to assist; however, please note that we cannot begin defending you until an attorney–client relationship has been formally established.
Will I be working directly with Martin Jones or other team members?
Clients typically work directly with Martin Jones, supported by our experienced team of attorneys and paralegals to ensure comprehensive case management. Our team includes three attorneys and one legal consultant. Martin Jones is the owner of the firm and serves as the lead attorney. Even if you choose to work with one of our associate attorneys, Martin Jones remains actively involved in your case and will lead the legal strategy in collaboration with the associate. This structure ensures that every client benefits from Martin Jones’s expertise while receiving dedicated support from the broader legal team.
How do you ensure confidentiality and privacy?
We ensure confidentiality and privacy between clients and our firm by strictly adhering to the attorney-client privilege, which legally protects all communications from disclosure without our client’s consent. To maintain security, our firm uses encrypted communication channels, secure data storage systems, and limits access to sensitive information. Our staff are trained regularly on confidentiality protocols, and internal policies are enforced to prevent breaches.
Do you offer emergency legal support or after-hours consultations?
Yes, we do. For urgent situations, such as arrests or bail matters, we offer after-hours and emergency consultations to our clients in Sacramento and the surrounding areas. Even if your concern isn’t urgent, our system allows you to communicate with us anytime, and a member of our team will return your call promptly.
Can you help with bail hearings or getting released from custody?
Absolutely. We guide clients through bail hearings, prepare necessary motions,
and advocate for release while safeguarding your legal rights.
Do you offer payment plans or sliding scale fees?
We understand that legal fees can be a financial burden. Depending on your case and financial situation, flexible payment plans are available, and we’ll go over all options during your initial consultation. If your case is resolved quickly and there are remaining funds in your trust account, any unused portion will be refunded promptly after applicable service fees are deducted.
What sets Chastaine Jones apart from other criminal defense firms?
We combine deep legal expertise with genuine, compassionate client care. Every case receives strategic attention and thorough support from our dedicated team of attorneys, paralegals, and consultant. We prioritize clear communication, responsiveness, and personalized legal solutions—qualities that have earned us the trust of clients throughout Sacramento and the surrounding areas. Our attorneys are fearless advocates, backed by extensive courtroom experience, including over 170 criminal jury trials and thousands of successfully handled cases. Whether defending complex, high-profile charges or guiding clients through the legal process, we are known for delivering thoughtful, results-driven representation while building strong, lasting relationships. We are also honored to have received numerous awards and are recognized as one of the top criminal defense firms in the Sacramento region, a testament to our commitment to excellence and client success.
Do you have client testimonials or case results available?
Yes. We provide case results and client testimonials on our website to give prospective clients insight into our track record and approach to criminal defense.
Do you provide bilingual services?
Yes, Martin Jones, our firm’s owner and lead attorney, speaks Spanish. We also regularly assist clients from diverse backgrounds. Our team is committed to providing support in various languages, ensuring that both clients and their family members fully understand the legal process and feel confident and informed throughout their case.
Can family members or loved ones communicate with the firm on behalf of a client?
With the client’s authorization, family members may coordinate with our office regarding case updates, scheduling, and logistical matters. However, without explicit permission from the client, we are legally and ethically unable to share any information with third parties—including family members.
Do you offer guidance on preparing for court appearances?
We guide our clients through every step of the legal process, helping them understand courtroom procedures, expectations, and how to present themselves confidently before judges and juries. At the same time, we provide emotional support to help prepare our clients psychologically, ensuring they feel informed, composed, and ready throughout their case.
Will I have access to my case documents and updates online?
Yes, you will. Our firm provides a secure online client portal that gives you 24/7 access to important case information. Through the portal, you can easily review key documents, court filings, case updates, and upcoming calendar events. You’ll also have full visibility into billing activity, invoices, and completed work—so you always know the status and cost of your representation. In addition, the portal allows you to communicate directly with your attorney through secure messaging, ensuring transparency, convenience, and peace of mind throughout the legal process.
How quickly can I expect a response after contacting your firm?
We prioritize prompt communication. If you are already a client, your attorney is notified as soon as we receive your message. In the event of an emergency, your attorney will call you right away. For non-emergencies, a member of our team will follow up promptly to assist you. If you reach out to become a client during business hours, we’ll respond right away. If you contact us after hours, we’ll make sure to get back to you the same day.
Do you offer virtual consultations or meetings?
Yes. For clients who cannot visit our Roseville office in person, we offer secure virtual consultations and case meetings.
Is Chastaine Jones involved in community or legal advocacy work?
Our firm actively participates in community programs and legal advocacy initiatives in Sacramento and surrounding communities, reflecting our commitment to justice and public service. Our lead attorney and firm owner, Martin Jones, has served the community in many ways. He was a longtime board member and Chairman of the Food Bank, and also served as Secretary of CalBike in California. In addition, he has participated in mock jury trials to help educate and inspire younger generations.
Has your firm received awards or recognition?
Yes. Chastaine Jones Criminal Defense has been recognized for excellence in criminal defense, courtroom performance, and client service. Awards and recognitions are listed on our website.
What values guide your firm’s legal practice?
Integrity, personalized attention, aggressive defense, and respect for clients’ rights guide every aspect of our work. We aim to build trust and achieve the best possible outcomes for clients in Sacramento and nearby counties.
How do you handle high-stakes or complex cases?
With a proven track record of success, we are equipped to navigate the most challenging legal battles and achieve strong results. We apply rigorous legal analysis, intense investigation, build comprehensive strategies tailored to each client’s situation, and anticipate potential challenges. Throughout the process, we keep our clients fully informed so they understand their options and can make confident decisions.
Summary: Getting Started with Your Defense
Working with a trusted criminal defense attorney starts with a conversation. We encourage anyone facing criminal charges in Sacramento or nearby communities to reach out for a free consultation. Our FAQ provides insight into how we communicate with clients, guide you through the legal process, and ensure your rights are protected every step of the way.
If you’re ready to take the next step toward protecting your future, contact Chastaine Jones Criminal Defense today. Our experienced team is here to provide clear guidance, answer your questions, and develop a defense strategy tailored to your situation. Don’t face criminal charges alone — let us help you navigate the process with confidence and care.